The Patient Specialist position is responsible for educating patients regarding home monitors and providing on-going support. 

*On-site

The Patient Specialist Responsibilities would include but not limited to:

• Meet outbound of call volume quota 
• Manage client accounts 
• Comply with HIPAA regulations 
• Accurately log daily activity 
• Provide detailed precise notations of patient conversations 
• Responsible for educating PTs regarding remote monitoring 
• Enrollment of PT information and equipment ordering 
• Technical support knowledge of remote monitors 
• Assist with remote monitor set up and maintaining connection 
• Ability to multitask and provide highest quality of service 
• Discuss general insurance coverage with patients 
• Insurance verification and check benefits 

Education, Work Experience and Requirements:

• Spanish speaker preferred 
• Proficient in computer systems 
• Minimum of 2 years of customer service/ sales experience 
• High School Diploma or equivalent 

What we offer: 

• Competitive pay, ongoing training opportunities and significant career advancement potential.