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Director of Customer Success

fulltime

IronRod Health

  

What You’ll Need 

  • 5+ years of people management experience, including experience leading Customer Success teams who have executed high touch, tech touch and renewal responsibility motions 
  • 5+ years of experience within a SaaS product, having successfully navigated early-stage companies 
  • Working knowledge of physician or hospital work flows gained through experience in a healthcare related field of any kind (sales, work in a physician office, etc.)
  • Possesses a strong management presence and leadership ability, with communication and interpersonal skills that      inspire and motivate leaders and teams 
  • Demonstrated operational excellence in analytical thinking, process development, problem solving, communication, delegation and planning 
  • Ability to be flexible and agile in responding to evolving business priorities and dealing with ambiguity 
  • Experience working in a fast-paced, collaborative environment with peers who challenge you to grow 
  • Ability to strategize and systematize team processes, and execute high impact projects  


Job Location

Address:

2999 N 44th St

Address 2:

Ste 650

City:

Phoenix

State:

AZ

ZIP Code:

85018

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