What You’ll Need 

• 5+ years of people management experience, including experience leading Customer Success teams who have executed high touch, tech touch and renewal responsibility motions 
• 5+ years of experience within a SaaS product, having successfully navigated early-stage companies 
• Working knowledge of physician or hospital work flows gained through experience in a healthcare related field of any kind (sales, work in a physician office, etc.)
• Possesses a strong management presence and leadership ability, with communication and interpersonal skills that      inspire and motivate leaders and teams 
• Demonstrated operational excellence in analytical thinking, process development, problem solving, communication, delegation and planning 
• Ability to be flexible and agile in responding to evolving business priorities and dealing with ambiguity 
• Experience working in a fast-paced, collaborative environment with peers who challenge you to grow 
• Ability to strategize and systematize team processes, and execute high impact projects