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Director of Customer Success
fulltime
IronRod Health
What You’ll Need
- 5+ years of people management experience, including experience leading Customer Success teams who have executed high touch, tech touch and renewal responsibility motions
- 5+ years of experience within a SaaS product, having successfully navigated early-stage companies
- Working knowledge of physician or hospital work flows gained through experience in a healthcare related field of any kind (sales, work in a physician office, etc.)
- Possesses a strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate leaders and teams
- Demonstrated operational excellence in analytical thinking, process development, problem solving, communication, delegation and planning
- Ability to be flexible and agile in responding to evolving business priorities and dealing with ambiguity
- Experience working in a fast-paced, collaborative environment with peers who challenge you to grow
- Ability to strategize and systematize team processes, and execute high impact projects
Job Location
Address:
2999 N 44th St
Address 2:
Ste 650
City:
Phoenix
State:
AZ
ZIP Code:
85018
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